At ZestShoes, we take pride in delivering premium footwear to your doorstep with care and efficiency. Our team processes orders within 1-2 business days, ensuring your selected styles—whether casual, formal, or outdoor-ready—are meticulously inspected before dispatch. We partner with trusted carriers to provide reliable shipping solutions tailored to your needs.

Orders placed before 12 PM EST are prioritized for same-day processing. Delivery timelines vary based on your location and selected shipping method. While most domestic shipments arrive within the estimated window, occasional delays due to carrier logistics or peak seasons may occur. International deliveries typically require additional transit time for customs clearance.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more.

We currently ship to the United States, Canada, the UK, and select EU countries. Due to regulatory restrictions, we are unable to deliver to certain regions, including but not limited to conflict zones and remote territories. During checkout, our system will automatically validate your address for eligibility.

Once your order ships, you’ll receive a confirmation email with a tracking number and carrier details. Click the tracking link or enter the number on the carrier’s website for real-time updates. For guest orders, use the "Track Order" feature on our website by entering your email and order number.

While rare, delays can happen due to unforeseen circumstances. If your package hasn’t arrived within 5 business days of the estimated delivery date, contact us at [email protected] with your order number. For lost shipments, we’ll initiate a trace process with the carrier and keep you informed at every step.

International customers may be subject to customs fees, taxes, or import duties based on local regulations. These charges are the responsibility of the recipient and are not included in your order total. We recommend checking with your local customs office for applicable rates before placing an order to avoid unexpected costs.